Family Testimonials

How do families and healthcare professionals benefit from CuddleCots? 

CuddleCots are used in NICUs, labour wards, hospices, and funeral homes worldwide, giving families the choice of gentle, refrigerant-free, continuous cooling in any setting.

Unlike traditional refrigerated cold cots, CuddleCot cooling pads can be wrapped in blankets with the baby. This allows continuous cooling in any cot, bed, or even in a family member’s arms.

This flexibility provides reassurance and peace of mind. Families can hold and cradle their baby for as long as they need, without feeling pressure to return them to a cot or ice for ongoing cooling.

Hear what the CuddleCot means to families

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Abi Jones

We said goodbye to our gorgeous girl 2 weeks ago, and I wanted to thank you all personally for giving us the chance to spend the night with her, to hold her and love on her for the short time we had.

Family and friends were able to meet our angel and we were able to show her the love that we needed to give. Forever loved, forever missed but we held our girl Calliee Hâf for as long as we needed

Kelly Butler

Liliana Marie Butler's Mum

My daughter, Liliana Marie Butler, was born on November 3, 2023 while I was home alone. I was only 16 weeks 5 days along. She was my first pregnancy and I didn’t realize I had been in labor for several hours until she was born. I called for an ambulance because I knew something was seriously wrong.

The ambulance rushed me to the hospital and I was immediately taken back for surgery because I couldn’t pass the placenta and was losing a lot of blood. After surgery, my only thought was about Lily. I wanted my daughter. My husband had told me that he got to hold her while I was in surgery and I was honestly jealous because at this point it had been several hours since her birth. I didn’t think I would get the opportunity to see her or hold her.

Then a nurse brought her and CuddleCot into my hospital room. Because of CuddleCot I was able to see and hold my daughter for as long as wanted. I was able to rest after my surgery knowing my daughter was safe beside me. The first few times I woke up from quick naps, I was in a panic that she was gone but being able to look over at her in the CuddleCot instantly calmed me. Yes I understood she was dead but having her body there to hold, to talk to, to grieve over somehow made it easier to understand what was going on. It also helped my husband process what was going on. He could hold, love on her, and check on her when his emotions and grief became too much.

After a day and a half with Lily, we were both emotionally ready to say goodbye to her and allow her to be taken to the mortuary. If it wasn’t for CuddleCot, we never would have been able to have this time with her. She is my only child and for a brief time I was able to hold her, love her, and experience being her mother before saying goodbye. I can honestly say that if we didn’t have that time with her, my husband and I would not have been able to mentally recover from losing her. We both love and miss Lily but we both look back at that day and half with her fondly.

I believe every parent who goes through something like this should be able to have this opportunity if they want it. The world expects parents to just get over the loss of their child like it never happened but until this happens to them, they don’t understand how hard it is to go from feeling life inside of you to not having that child around anymore. It takes time for the mind to understand what happened and CuddleCot made it easier for both me and my husband to process what was happening and allow us to say goodbye in a way that didn’t feel rushed or abrupt.

 

Lauren

Hendix's Mum

I always knew you could have time in the hospital/hospice, but I never knew you could take them home.

We had 12 days with Hendrix at home, and those 12 days away from the hospital setting after he passed were so important to me. He was a little 2 year old, so fitted perfectly on the mat designed for babies. It meant I could still snuggle him and have that much needed extra time before he went off to the funeral directors

Leanne and Matt Beazeley (William's Mummy and Daddy)

When our son, William was born sleeping, the CuddleCot gave us the opportunity to spend time together as a family; creating memories, taking pictures, holding him and cuddling him, all whilst preserving our sons body for the time we spent with him.

The CuddleCot gave us the opportunity to make the decisions we needed to, and when the time was right for us to say goodbye, we did so in our own time.

Having a CuddleCot literally changed our lives, without one, we would not have had this time with him, and we would not have the memories we have which are so incredibly cherished

Megan

We took our son home for three nights in the CuddleCot that we borrowed from the hospital. We are so grateful to have had that opportunity.

J. Jackson

I would like to say thank you to CuddleCot for existing and being available at my local hospital. My son was stillborn at 36 weeks in June 2019 and I had (like most people) not heard of a CuddleCot but it was without a doubt the most treasured aspect of the care we received. We were able to spend the saddest yet most special moments of our lives with him and that was all down to the CuddleCot. The alternative (which I believe some people probably forget) of retrieving him from the morgue and worrying about him being cool would have been detrimental in our time of need and I really do feel so grateful we were able to have access to it. Thank you!

Jessica, Mom to baby Quinn

Until the day of our boys’ delivery, I had never heard of a CuddleCot or had a clue how precious one would come to be for our story,” says Jessica, a Maine mother of twins, one of which was stillborn. Thankfully, the hospital in which she delivered was equipped with a Cuddle Cot. “I feel so grateful to have been able to keep our stillborn son close by in the CuddleCot every moment until we chose to hand him to the funeral home director. I ache to hear the stories of mothers having to repetitively be separated from their baby during those precious few hours. Every moment counts when it’s your only hellos and goodbyes.

Sally Frost

Henry's Nannie

“I got to spend the most precious two hours with Rachael, Tom, Henry and his other Nannie and Auntie.

Thank you for this precious joy of meeting my darling grandson.”

Nick Hill

Leo's Daddy

We lost our Leo when he was born on 13th June which is only a few days off of Fathers Day. For me personally it’s one of the hardest days of the year, the time at which I feel the “void” hit me the most. I am so so grateful to have my eldest daughter and our rainbow baby here now to fill me with love but I can never not feel like my son should be here sharing laughs and creating memories together, doing father and son experiences….

One thing I do heavily rely on around this time of year are the small amount of memories that I was able to create with Leo. We were at Broomfield hospital in the Blossom Suite and thankfully they had access to a cold cot. It meant I could clean and dress my son. It meant we as a family could have our cuddles and kisses and I am forever grateful for having access to that. It made us feel like we weren’t rushed through the hospital doors after our loss, we were actually encouraged to spend as much time as we needed with Leo and this really helped us at the time.

Annie

Ness's Mum

I’m so grateful we got to use a CuddleCot with our baby, Ness. It meant we were able to spend more time with her. Because it’s a pad underneath the baby, it doesn’t look cold or clinical at all. That felt important so we could dress her and snuggle her in blankets. She looked so peaceful tucked in.

I had really ambivalent feelings about repeatedly picking her up to hold her, but having a CuddleCot gave me time to do this and somewhere to gently lay her down. It meant grandparents could visit, and we could make mementos.

The single most important thing a professional said to me was that it was an honou to be with our baby—that the very fact so few people would meet her made it feel like sacred work. I will never, ever forget that, and how tenderly and respectfully she treated our baby.

Chlo

Arabella Beau’s Mum

Our little girl passed away at 28 weeks, the CuddleCot gave us 8 hours to spend with our precious girl. It would have been so much more painful if CuddleCots weren’t a thing. I couldn’t thank you guys enough”

Blake Norrish

Arlo's Mum

“Epworth Hospital had a CuddleCot which allowed us to spend five days with Arlo as I recovered from my C-section. It was the most amazing thing to help us grieve.”

“People grieve differently. We weren’t able to have a lifetime with Arlo, but we were able to have some time with him. If it wasn’t for the CuddleCot, we wouldn’t have been able to have that time."

Read more on our blog

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When a Family Doesn't Have Access to a CuddleCot:

“Wish they had this when we delivered our 36wk+1 sleeping daughter”...“They just used ice and when they had to change to fresh ice, it was slightly traumatizing.” - Piper's Mom, Utah

It’s hard to find the right words to express what having a CuddleCot would have meant to us after Michael was delivered,” says Kendray, whose son Michael was stillborn.

“We were lucky, in that we were allowed to spend with him after delivery. We took turns holding him, took a few pictures of the three of us together. I even got to take a nap with him in my arms. And then they took him away. To the morgue. So his body wouldn’t deteriorate. It was like losing him all over again."

"Losing a child to stillbirth takes so many things away from you, but the cruelest of those things is time. We had so little TIME with him. I would give my right arm for more time with Michael."

"CuddleCots give families that time, and while time won’t bring a child back, it does give their family the chance to bond, grieve, and just BE with their child. That time has been shown – both anecdotally and in research – to be hugely important in the mental health and well-being of bereaved parents." - Kendray, Mom to baby Michael

J. Walsh

"Using the CuddleCot allowed us to spend extra time with our son that we wouldn’t have otherwise had. We’d see the alternative cold cots but it felt so clinical and the opposite of the Moses basket we expected. The CuddleCot allowed us to use a hospital cot and Moses basket, it really helped us to feel like he was still a baby."

S. Jones

"I can't even explain how helpful the CuddleCot was to us. We have memories with our daughter that we never would have had. We got to hold her, kiss her, change her, take pictures with her, spend the night with her, just love her as our child. Time is a precious thing and we were so thankful that our hospital had a CuddleCot."

M. Murray

"It was only after we said goodbye that I fully appreciated how vital the CuddleCot was for us. If we didn’t have it then we would not have been able to create such precious memories. I am eternally grateful for the CuddleCot and I believe that it is vital for all bereaved families to have access to one."

Leslie

OHIO, USA
"Our experience would not have been what it was without the use of the CuddleCot … walking through the motions of the best and worst day of our lives … bringing comfort knowing we were not rushed.
My memories of that day, while fogged with sadness, have a sense of serenity and peace I will never be able to describe.
Thank YOU for helping aid our grief in a time we didn’t know we would need it.
We appreciate your service and your mission to help other newly bereaved families feel the way we did … a time of sorrow, but not of bitterness.
Thank you so kindly for … everything 💚
- Willow’s Mom, Leslie 🍃" Founder of Be like The Willow

Bethany Casey

UK

“I thought that I would have felt too freaked out by it (CuddleCot). But we used a CuddleCot in the hospital when my son was stillborn last June and it was great for us."It gave us the opportunity to spend a few days with our baby rather than him lying in a funeral home alone, and it was so special to be able to hold him and make memories, like taking his footprints and photos together etc before we had to say goodbye."

"I'm so grateful that we got that opportunity, just being able to use a CuddleCot meant that we got that time together to say goodbye that we never would have had otherwise”

Podcasts: Parent's Talk About the CuddleCot

Ciara Spain

Ireland

I am forever grateful to CuddleCot, Rotunda Hospital and Feileacain, for giving me the opportunity to spend the most precious time with my son.

I really am grateful I was given the opportunity.

I’m in Ireland and thanks to a charity called Feileacain who provide the CuddleCots, I was also able to take my beautiful boy home for a few days before his funeral.

I will be forever grateful for it.

L. Brown

Grandma
“I had to meet my stillborn grandson in one of these, but it felt great to meet him, and I have a photo of me and him together. I love this picture.”
 

Katie Elizabeth

United States

I lost my daughter in July of 2018. The hospital did not have a CuddleCot system, and I had to hand over my daughter after 24 hrs to ensure we got the most accurate possible autopsy. That ripped my heart out and I've never been able to heal from that. 

Angel Carter

Bereaved Parent
"It's the memories you get for the rest of your life, because you're not making news ones"

C. McDonald

UK

"When we lost our son Abel in October 2023, we had never heard of a CuddleCot, nor could we ever have imagined the importance of one. Without one, we would not have been able to spend such precious time with our son when he passed. The gift of time is invaluable, and due to people’s generosity and the help of 4Louis - we were able to help other families all in our son’s memory." 

Meagan

Australia

“We took our son home for three nights in the CuddleCot that we borrowed from the hospital.

We are so grateful to have had that opportunity."

Gemma 

Mum to George Briggs

I will be forever grateful for the Cuddle Cot for my George. It gave us the gift of extra time, allowing us to spend every precious second with him. When you experience a stillbirth, time becomes the most valuable thing in the world. Every moment, every touch, and every memory you can create is something to hold onto forever. The Cuddle Cot gave us the chance to embrace him a little longer, to cherish those fleeting moments, and to say goodbye in our own time. Those memories will stay with us always, and for that, I am eternally thankful.

Salvatore Lazaro

Bereaved Parent

"With Brooklyn, we did not have the CuddleCot, and we were essentially on a time clock with the integrity of her body and the natural process," Sal explained.

With their second child who was stillborn, Ethan, Sal explained it was different.

"With Ethan, it was unexpected and we were still in shock," he said. "During his birth, the CuddleCot was available and allowed us time to process what had just happened, and helped us transition into the grieving process."

Taking baby home using the CuddleCot

"Every family should be given the choice of more time, in a setting that feels right for them. This is the CuddleCot way and I firmly agree that there is no better way to put it than that.
As a parent who lost our baby at 21 weeks, the CuddleCot was the one thing that made an unbearably painful experience hold happiness and peace. We had never heard of a CuddleCot before going into hospital (this was sadly a termination for medical reasons, so we knew we were about to lose our baby), and we didn’t know what the next steps would look like. It's hard, because you have to take each step as it comes, but in retrospect, I think the full information upfront would have been so much better, to give us a little preparation of foresight.
When Austin was born, we used the CuddleCot from birth and were able to bring our boy home and we had over a week with him before his funeral.
The CuddleCot slowed his body’s natural changes, allowing him to remain absolutely perfect, and it gave us precious time together as a family before his cremation and, before bringing him home forever.
Because of how strongly we feel, we purchased a CuddleCot and donated one back to Wigan hospital, so other families have the same choice. There should not be a limit on how many cots each hospital has, as every parent and baby should be given the option, even if it isn't right for them. It's about having the choice. So doing our bit and giving back also was helpful with grief and knowing we were helping others at a time they may not know they need this support.
Understanding all options before a termination of pregnancy is vital. It is such a scary, shocking, and overwhelming guilt to have to deal with, so having time to come to terms with what has happened, truly is a gift.
Thanks to the CuddleCot, our son was able to be loved at home and meet our family. There is no doubt, this was the greatest invention for bereaved parents and I hope one day we have these in abundance." - Danielle - Austin's Mum
Things the CuddleCot gave us video

Thanks to the CuddleCot, Emily was able to take baby Dexter home, creating precious memories and establishing a connection with the funeral director before their final goodbyes.

Watch her video to learn more about how the CuddleCot supported Emily and her family.

"The CuddleCot gave us time but time gave us so much more! I truly believe that having Dexter at home for 10 days gave us the opportunity to process and make rational choices about what we did. The support from the funeral home was a relationship I hadn’t anticipated to be such an important and special one. The hand. Feet and face casts are something I’m so excited to get. Rosie got to be a big sister and got to love her brother before saying goodbye. Time is limited but a CuddleCot helps you make the most of it!" Emily - Dexter's Mum